Evo me.
Da, može se preko maila. Ja uspio. Doduše, dugo je trajalo, ali ne toliko zbog njih, koliko što sam čekao Bungie da mi potvrde da zaista nisam preuzeo taj Silver na PS3 konzolu.
Sonyev response nakon što sam im forwardirao mail od Bungie je trajao jedno 5-6 dana i vratiše mi pare na wallet.
E sad, dodatna olakotna okolnost je kaj bi se sad nama po ovim novim zakonima za sve trebalo vratiti novac ukoliko se žalimo u roku od 14 dana. preduvjet je da igra nije iskorištena ako sam dobro shvatio. Znači, da je nisi skinuo i krenuo igrati. A ti vjerojatno ni nisi mogao skinuti oba primjerka igre
Druga opcija ti je da ako je skinuto s računa, možeš i svoju banku tražit da ti stornira, jer se zna ponekad dogoditi dvostruka transakcija.
Linkovi:
ukoliko se javljaš na UK mail - help@uk.playstation.com
terms - https://www.sonyentertainmentnetwork.com/en-gb/terms-of-service/
Izvadit ću jedan citat iz termsa:
Cancellation Rights
(i)For orders (other than pre-orders) of digital content (such as games, virtual currencies or add-ons), you agree that we may make those products available to you immediately after we have accepted your order and once made available, as far as permitted by law, you will have no right to cancel your order or to a "cooling off period".
(ii)You cannot obtain a refund for orders of digital services (such as subscriptions to PlayStation Plus or Music Unlimited) unless EU consumer laws apply to your order, in which case you can cancel that order within 14 days of the date your order is accepted. You will receive a refund of the purchase price to your SEN wallet, minus a deduction for the value of the service you accessed before cancellation takes effect.
(iii)If Dutch consumer laws apply to your order of any subscription and that subscription has automatically renewed at least once, you may cancel your renewed subscription. You will receive a refund of the purchase price to your SEN wallet, minus a deduction for the value of the service you accessed before cancellation takes effect.
