reddit post s kojim se potpuno slažem
"I'm reminded of all those analogies about eating a steak you didn't like and returning it people were making a month ago. However, I've always had a different take on it.
It's more like going to a restaurant that advertised the best steak in the city. Only, in this resturant, you pay upfront. You order their "famous" advertised steak, only to get something that looks like it came out of a TV dinner box. You eat a piece of it, trying to give it the benefit of the doubt. After all, they said it was the best selling steak and everyone in the city bought one. As your chewing it, you can start to tell, it clearly isn't the best, but it isn't the worst either. You tell the waiter, let him know that this steak isn't as amazing as advertised, and maybe he mixed up your order. He assures you the kitchen will fix it, and will bring you a new steak. Now, you're sitting in this restaurant, starving, waiting for the "best steak in the city", while the steak you ordered sits in front of you, getting cold. You wait and wait, and hours go by. Your waiter said he'd be right back, with a new steak, but that was hours ago, and it seems like the restaurant cleared out. You're still starving, so you continue to begrudging eat the steak you were served. It's far from the best steak, it doesn't even taste good at this point. But, it's the steak you were served, and you're hungry. You look around and ask for the staff, but no one is there. What can you do? At what point can you go look for the waiter? How long is too long to wait for what was "promised"? You already bought the steak, and you're hungry. Do you leave the steak behind entirely and find a new restaurant? Do you keep eating, just so you can feel full, as if you got your moneys worth? Do you demand a refunded? This steak is clearly not what they advertised. How do you even go about doing that? It almost seems like the entire staff disappeared. The longer you wait for the waiter that doesn't show up, the more frustrated you get with the mediocre steak you received.
Other restaurants you've been to have had their faults too. But their waiters always seem to come back. They tell you things like "sorry, the kitchen messed up" or "your food will be ready in 10 minutes". They sometimes will even let you sample a dish you aren't sure about. This is the first time you've felt neglected at a restaurant. Sure, maybe you are feeling entitled, needing to know every detail about your meal. But compared to other restaurants, when they make it seem so easy, you can't help but feel like you've been cheated."
